訂單&支付

Zenmony.com提供輕鬆便利的購物體驗。我們支持多種支付方式：信用卡(Visa, MasterCard, JCB, American Express),PayPal及銀行轉賬。如果您想通過銀行轉賬進行支付，請通過客服聯繫頁面的相關信息與我們取得聯繫！ 聯繫我們

配送

在Zenmony.com購買的商品均由日本直接發出。我們提供兩種郵送方式：EMS及國際e郵寶。EMS提供合理的運輸速率，郵包狀況可以在線查詢，運輸處理時享有較高優先級，損失可以得到賠償。郵件重量低於2公斤的產品還可以通過國際e郵寶進行運輸。多數情況下國際e郵寶的運送和EMS一樣快，運輸費用卻更加低廉。國際e郵寶的配送狀況同樣可以在其網站進行查詢。在產品頁面您可以通過選擇不同運輸方式，對運費進行對比。 Recently we added three new shipping options: "AIR", "SAL" and "SEA" (Surface). With "AIR" (International Air Mail) the fees are relatively high since posts will be sent by air. The "AIR" option becomes cheaper than EMS with heavier orders (more than 5kg). With "AIR" option, products are delivered approximately in 6-14 days. "SAL" (also called "Economy Air Mail") is a service where international mail is handled as airmail between the two countries and as surface mail within the destination country. This service is generally slower than "EMS" or "AIR" options, but the shipping rates are more affordable. With the "SAL" option, products are delivered approximately in 7-16 days. With "SEA" (Surface) mail products are sent by surface (by ship and rail). With this option the shipping rates are the most affordable. While the delivery period (stated on the Japan Post website http://www.post.japanpost.jp/int/service/dispatch/index_en.html) for this option is 1-3 months, it takes no longer than one month on average to deliver to developed countries. Similarly to "EMS" and "E-Packet", products shipped with "AIR", "SAL" and "SEA" are insured and have their tracking numbers. PLEASE NOTE that the delivery period may be considerably longer for countries with undeveloped transportation.

訂單追踪

Zenmony.com的訂單均可以在線追踪。使用EMS運輸的訂單使用類似EL123456789JP的追踪號碼，使用國際e郵寶的訂單使用類似RR123456789JP的追踪號碼。商品發貨完畢之後，我們會將訂單號碼和查詢鏈接發送到您的電子郵箱。追踪信息包括郵寄，分揀，派送，到達海關，到達投遞局，和最終派送上門的詳細日期。使用PayPal結算時，請注意將結算貨幣轉換為JPY（日元）。相較使用USD（美元）結算，直接使用日元更加合算。

謝謝！

謝謝您！希望我們的產品能為您帶去快樂與和諧！